Effective date: 7 November 2026

These terms apply to the Penvia app for iPhone, iPad and Mac ("Penvia") and to penvia.app, provided by Penvia Labs Yazılım ve Teknoloji Ltd. Şti. (PENVIA LABS YAZILIM VE TEKNOLOJİ LİMİTED ŞİRKETİ; Penvia Labs Software and Technology Limited Company), Emniyettepe Mah., Necati Molder Cad. No: 59, 34060 Eyüpsultan, İstanbul, Türkiye ("Penvia Labs", "we", "us"). By downloading or using Penvia you agree to them. If you do not agree, do not use Penvia.

1. Licence

We grant you a personal, non-transferable, non-exclusive licence to use Penvia on Apple devices you own or control, as permitted by the Usage Rules of the Apple Media Services Terms. These terms include Apple's Licensed Application End User License Agreement ("Standard EULA"); where they differ, these terms apply to the extent the Standard EULA allows. You may not copy, modify, reverse engineer, rent or redistribute Penvia except as the law expressly allows.

2. Your email accounts

You are responsible for the accounts you connect and for the messages you send with Penvia. You must comply with your email provider's terms. Penvia acts on your instructions (for example sending, deleting, unsubscribing or moving mail); some actions, such as emptying Trash or unsubscribing, cannot be undone by us. Penvia has no Penvia account: your mail stays with your provider and on your devices, as described in the Privacy Policy. If you switch on Instant alerts for a Yahoo, iCloud or other IMAP account, you allow Penvia's mail-watch service to keep that account's sign-in (encrypted) and to sign in to it read-only, only to detect new mail, until you switch it off; use an app-specific password where your provider offers one.

3. Penvia Pro subscriptions

Penvia is free to use with two email accounts. Penvia Pro is an optional auto-renewing subscription, billed monthly or yearly through your Apple Account at the price shown in the app before purchase. In the United States, Penvia Pro costs $1.99 per month or $15.99 per year; prices in other countries may vary and are shown in the App Store before purchase.
A free trial may be offered to new subscribers (currently one week). If you do not cancel at least 24 hours before the trial ends, the subscription starts and you are charged. Any unused portion of a free trial is forfeited when you purchase a subscription.
Payment is charged to your Apple Account at confirmation of purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period, at the then-current price.
Manage or cancel in Settings › [your name] › Subscriptions on iPhone or iPad, or in the App Store on Mac (your name › Account Settings › Subscriptions). Cancelling stops the next renewal; Pro stays active until the end of the period you paid for.
Refunds are handled by Apple according to its policies (reportaproblem.apple.com).
Accounts already added above the free limit stay usable if a subscription ends; adding more accounts requires Pro.
We may change prices or features of Penvia Pro. Apple tells you in advance about price increases where required, and you can cancel before they apply.

4. Acceptable use

Do not use Penvia to send spam, break the law, infringe others' rights, or interfere with Penvia, its push service or any email provider. In particular, do not use Penvia to send unsolicited bulk messages, phishing or malware, to harass anyone, or to try to access accounts or data you are not authorised to access.

5. Third-party services

Penvia connects to services we do not control, such as your email provider, Apple's services and, only if you turn it on, an AI assistant you choose. Their own terms and privacy policies apply to them, and we are not responsible for their availability or content.

6. Availability and changes

We work to keep Penvia reliable, but email providers, iOS/macOS and network conditions are outside our control. Alerts can be delayed and scheduled emails are sent by your device (it may need to be on and online). We may update, change or discontinue features.

7. Intellectual property

Penvia, its design, icon and name are owned by Penvia Labs. Your email and content remain yours; these terms give us no rights to it.

8. Disclaimer

Penvia is provided "as is". To the maximum extent permitted by law, we disclaim all warranties, express or implied. Keep your own backups; your email provider remains the source of your mail.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for loss of data, messages or profits. Our total liability is limited to the amount you paid for Penvia in the 12 months before the claim. Nothing limits liability that cannot be limited by law, or your statutory consumer rights.

10. Ending these terms

You can stop using Penvia at any time by deleting it from your devices and cancelling any subscription. We may suspend or end your licence if you seriously or repeatedly break these terms. Sections 7 to 9 and 12 survive.

11. Privacy

Our Privacy Policy explains how information is handled.

12. Apple

These terms are between you and Penvia Labs, not Apple. Apple is not responsible for Penvia, its maintenance, support or any claims relating to it, including product liability claims, claims that Penvia fails to meet a legal or regulatory requirement, consumer protection or privacy claims, and claims that Penvia infringes a third party's intellectual property; Penvia Labs is responsible for investigating, defending and settling such claims as the Standard EULA describes. If Penvia fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation. You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on a U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them.

13. Law

These Terms are governed by the laws of the Republic of Türkiye. The Istanbul (Çağlayan) Courts and Enforcement Offices have jurisdiction over disputes that these Terms cover. If you are a consumer, this does not deprive you of the protection of mandatory consumer-protection laws of the country where you live.

14. Changes to these terms

We may update these terms. We will post the new version on this page with a new effective date and, for significant changes, tell you in the app. If you keep using Penvia after a change, the new terms apply.

15. General

If a provision of these terms is found unenforceable, the rest stays in effect. These terms, the Standard EULA and the Privacy Policy are the entire agreement between you and us about Penvia.

16. Contact

Penvia Labs Yazılım ve Teknoloji Ltd. Şti., Emniyettepe Mah., Necati Molder Cad. No: 59, 34060 Eyüpsultan, İstanbul, Türkiye · support@penvia.app (support) · feedback@penvia.app (ideas and feedback) · https://penvia.app

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